Store Policy
Customer Care
At Buddy & Me, your experience and the well-being of your pets are our top priorities. We are committed to providing high-quality products and exceptional service to our community of pet lovers.
If you have any questions about our products, need help with an order, or simply want to share a photo of your furry friend, please do not hesitate to reach out. Our team is available via live chat from 9 am to 6 pm, Monday to Friday. We aim to respond to all enquiries within 24 hours.
Privacy & Safety
We take your privacy very seriously. Any personal information provided to Buddy & Me is used solely to process your orders and improve your shopping experience.
Your payment details are handled through secure, encrypted gateways, and we never store sensitive financial data on our servers.
We comply with all UK data protection regulations to ensure your information remains safe and confidential. We will never sell or share your data with third parties for marketing purposes without your explicit consent.
Wholesale Inquiries
Are you interested in stocking Buddy & Me products in your shop? We are always looking to partner with retailers who share our passion for high-quality pet accessories.
Whether you run a local boutique or an online pet store, we would love to hear from you. Please send your enquiry to buddyemec.o@gmail.com including your business name, location, and the products you are interested in. Our team will get back to you shortly with our wholesale terms and current price list. We look forward to building a paw-sitive partnership with you!
Payment Methods
- Credit / Debit Cards
- PAYPAL